Privacy Policy
Last updated: October 16, 2025
1. Introduction
DefaultMortgage.co.uk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Contact information (name, email address, phone number)
- Information submitted through forms (calculator inputs, eligibility checker responses)
- Feedback and correspondence
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP address and browser type
- Device information
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website
- Improve and personalize your experience
- Understand how you use our website
- Develop new features and functionality
- Communicate with you (if you've opted in)
- Detect and prevent fraud or abuse
- Comply with legal obligations
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
For more information about cookies, please see our Cookie Policy.
5. Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Your Data Protection Rights (GDPR)
If you are a resident of the European Economic Area (EEA) or UK, you have certain data protection rights:
- Right to access: You can request copies of your personal data
- Right to rectification: You can request correction of inaccurate data
- Right to erasure: You can request deletion of your data
- Right to restrict processing: You can request restriction of processing
- Right to data portability: You can request transfer of your data
- Right to object: You can object to processing of your data
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: privacy@defaultmortgage.co.uk
Address: DefaultMortgage.co.uk, United Kingdom
Information Only - Not Financial Advice
This website provides guidance only. Always consult an FCA-regulated mortgage advisor before making decisions.